Shipping policy

We're so glad you're here! Below you'll find the details about how and when your order will ship.

Processing Time

Orders are typically processed within 3-5 business days.

During high volume times (like holidays or launches), processing may take a little bit longer, but we'll always keep you updated.

Shipping Rates and Delivery

We currently ship within the US

Shipping rates are calculated at checkout based on your order weight and location.

Most orders arrive within 3-7 business days once shipped.

Free Shipping

Enjoy free shipping on all orders over $50.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Damaged or Lost Packages

If your order arrives damaged, please contact us within 7 days with photos so we can make it right.

If your package is marked "delivered" but you didn't receive it, please check with your local post office or neighbors first. If it still doesn't turn up, reach out to us and we'll do our best to help.

Local Pickup

If you're local to Tiffin/Fostoria area, you can select free local pickup at checkout.